WePay is an online platform that likes to market itself as the anti-Paypal. Before going into this WePay review, I will admit I was a bit skeptical at first to even try it out. I have been using Paypal since 2012 as it is my primary online bank that I use to receive and distribute funds and I am not willing to place my money that I earn online anywhere else. Regardless I knew I had to try WePay to see what is all about.
So, without further ado let’s get right into my WePay Review so you can see for yourself if it is worth using.
Website URL: www.wepay.com
Owner: Bill Clerico
Advertised Price: Free To Sign Up
Overall Rating: 10 Points out of 100
WePay which was originally launched 5 years ago, is a third party online processing site that helps ecommerce websites, merchant sites and donation sites to receive and transfer money. It works similarly to Paypal but with a few noticeable and irritating differences.
As of late however, WePay is focusing on working for crowdfunding partners entirely.
Pros Vs. Cons:
- Fast approval process
- No monthly fees
- Easy to use
- Easy to set up relatively quickly
- Very long processing times
- Multiple Cancelled Transactions
- Funds being withheld for no reason
- Only support now is ticket requests
- 2.9% service fee for every transaction
Who Is It For?
This service is primarily for those who need an online “bank” where you can receive payments, distribute funds or ecommerce solutions. If you need a Paypal account, then this is another online service that is targeted towards you.
The support system in itself used to be great from past reviews that I have read, but not any more. In the past WePay used to offer a variety of different support solutions that included:
- Support tickets
- An online manual to read
- Basic FAQ section
- Basic API FAQ section
- Live Chat
- Telephone number
However, as of late the support solutions have dramatically changed. No longer do they have an available telephone number (probably because they got sick of all of the angry customers) and now only offer a basic FAQ page, email support and live chat. The fact that they took away their phone number is kind of questionable to me, making me wonder why they no longer want their customers contacting them via phone.
When I looked to see what other people thought of this provider, I was absolutely stunned at how many negative reviews and complaints there were about them. They are over a million out there! I could not find a good review for the life of me so check out what many people said about this company below.
I really wanted to like this platform…I really did. However, seeing all of the negative comments for myself and what this company has done to people, it makes it hard to like them. Again, I have been a loyal Paypal customer since 2012 and I have never been through as many hassles with them as people have with WePay.
This is certainly not one company I cannot recommend because of so many issues such as the negative complaints, long processing times and lack of real support. Fix all that and then we could do business. But until then, I’d rather stick with Paypal.
Have you used WePay? What did you think of it? Let me know in the comments below!